The Loyalty Club

Privacy Policy

Your privacy matters. Here's how we protect it.

Last updated: January 6, 2025
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Introduction

The Loyalty Club ("TLC", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp loyalty platform service.

By using our Service, you consent to the data practices described in this policy. If you don't agree, please don't use our Service.

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Information We Collect

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Direct Information

  • Account details
  • Contact info
  • Payment data
  • Communications
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Automatic Collection

  • WhatsApp data
  • Usage analytics
  • Device info
  • Log files
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Third-Party Sources

  • WhatsApp API
  • Payment processors
  • Analytics tools
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How We Use Your Information

Service Delivery

Process loyalty stamps, send rewards, manage interactions

Account Management

Maintain accounts, process payments, provide support

Analytics & Improvement

Analyze usage patterns, develop new features

Security & Compliance

Detect fraud, ensure security, comply with laws

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Your Rights

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Access

Request your data copy

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Correction

Fix inaccurate information

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Deletion

Request data removal

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Portability

Get machine-readable copy

Objection

Object to certain processing

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Withdraw Consent

Remove previously given consent

To exercise these rights, contact us at:

privacy@the-loyalty-club.com

Questions?

We're here to help with any privacy questions or concerns

Response Time

Within 30 days

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Coverage

UK GDPR Compliant

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