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Sunderland businesses choose The Loyalty Club

Roker, the East End, and Sunniside are built on Mackem loyalty. Give your regulars a digital stamp card that matches their commitment.

More of your customers will come back, more often.

Sunderland city centre has seen a 30% increase in independent food and drink businesses since the Sunniside regeneration programme began.


Why Sunderland businesses need digital loyalty

The context that makes loyalty a no-brainer for independent businesses in Sunderland.

Sunderland's independent business community is experiencing a resurgence, driven by major regeneration around the city centre and waterfront. Sunniside, the city's emerging cultural quarter, has attracted independent cafes, bars, and creative businesses into renovated Victorian buildings. The seafront areas of Roker and Seaburn have seen a wave of new independent restaurants and cafes capitalising on the coastal setting, while the East End's traditional high street businesses continue to serve their loyal local communities.

The city has a powerful sense of local identity that directly benefits independent businesses. Sunderland's community loyalty is legendary -residents support their own with a fierce pride that extends from the football stadium to the high street. The food scene has evolved significantly, with independent coffee shops and brunch spots now sitting alongside traditional favourites. The University of Sunderland adds a student population that keeps the city centre vibrant and creates demand for modern experiences.

Sunderland independents adopting digital loyalty solutions find that the combination of strong community loyalty and modern convenience creates excellent results. Regulars who already visit three or four times a week are delighted to earn rewards for behaviour they were doing anyway, and the NFC tap experience feels like a natural upgrade from the paper cards that most Sunderland businesses currently use.


How it works

Three steps. No apps. No training. Works on any phone.

Step 1

Tap

Customer taps their phone on the NFC tag on your counter. No app to download, no account to create.

Step 2

Stamp

A digital stamp is added to their loyalty card instantly. It lives in their phone browser — always there.

Step 3

Reward

When they hit the threshold you set, they get a reward. You decide what it is and when it triggers.


Built for Sunderland's independent businesses

Any business with repeat customers can build loyalty. Here are the types that benefit most.

Coffee shops

Fish & chip shops

Barber shops

Bakeries

Seafront cafes

Takeaways

Beauty salons

Independent pubs


Pricing

Free to start. Simple pricing when you grow. No hidden fees.

Member

£0/month

Free business listing

Business listing on TLC
Visible to customers in-app
Contact details and location
Start Free
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Club

£39/month

per location · unlimited customers

Unlimited customers & stamps
NFC tap-to-stamp
Apple Wallet passes
Push notifications
Analytics dashboard
Cancel any time
Get Started

NFC hardware sold separately from £12.95. No contracts. Cancel any time. Full pricing details


Common questions from Sunderland businesses

Answers to the questions we hear most often from Sunderland business owners.

Does The Loyalty Club work in Roker and Sunniside?

Absolutely. TLC works across all of Sunderland -Roker, Sunniside, the East End, Hendon, Fulwell, and beyond. Customers tap an NFC tag at your counter and their stamp is instantly collected. No app download required.

Is The Loyalty Club available for Sunderland businesses now?

Yes, TLC is live and available for Sunderland businesses today. Sign up in minutes and have your digital loyalty cards running straight away. We support businesses across Wearside and the wider North East.

What does The Loyalty Club cost for a Sunderland business?

Member costs nothing -a free business listing, no credit card required. Club is just £39/month per location with unlimited customers, NFC tap-to-stamp, Apple Wallet, and push notifications. VIP at £79/month per location adds POS integration, white-label branding, and messaging. NFC hardware is sold separately from £12.95. No contracts -cancel whenever suits you.


Ready to grow your Sunderland business?

More of your customers will come back, more often. Book a call and we'll have you live within 48 hours.

Book a Call

No commitment · Cancel any time · NFC hardware included

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